The leave card/calendar is dark grey and shows the message 'No work schedule available'?
Make sure that the employee has an active work schedule. The work schedules of Payroll employees are managed in Payroll. Any updates to these work schedules are automatically uploaded to HR Selfservice.
You can add a work schedule for external staff in HR Selfservice yourself.
- Go to the 'Employees' tab.
- Select the external member of staff from the list on the left.
- Go to 'Settings'.
- Select 'Contracts'.
- Click on 'Add work schedule'.