FAQ about roles

Updated by Chris Storms

  1. Which roles exist in HR Selfservice?
    There are six roles: Administrator, Approver, Delegate, Planner, Observer, and Evaluator. Each role has specific permissions.
  2. How do I make someone an administrator, approver, delegate, observer, planner or evaluator?
    Go to Organisation > Roles, click Add next to the desired role, select the employee, and configure the settings.
  3. Can I assign multiple roles to the same employee?
    Yes, but some roles cannot be combined, such as Observer with Approver or Delegate in the same department.
  4. How do I edit an employee’s role?
    Click the pencil icon next to the role, adjust the settings, and click Save.
  5. How do I remove a role from an employee?
    Click the trash bin icon next to the role and confirm the action.
  6. Can I manage roles from the employee tab?
    Yes, via Employee > Settings > Roles. The principle is the same, but you manage one employee at a time.
  7. What if the employee doesn’t have a professional account yet?
    For an Administrator, a professional account is required. You can request a new account or look up an existing one.
  8. Can I assign a role to external employees?
    Yes, as long as they are registered in HR Selfservice.


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