My employee is not given the same options as I am when they request leave. Why is this?
There can be several reasons why a leave entitlement is not in the drop-down list during a request. It is best to check a number of things.
- Go to 'Organisation'.
- Select 'Absence settings'.
- Find the absence type in the list. You can use the search function in the top right corner for this.
- Move the mouse pointer to the absence type.
- Click on the edit symbol next to the absence type. The pop-up screen that appears shows you the information on the absence type.
- Check if 'Can be encoded by' is enabled for 'All employees'.
- If the absence type in the 'For employees' field is set to 'With leave rights', you must check whether the employee has leave rights.
- Go to 'Employees'.
- Select the employee from the list on the left side of the screen here.
- Then go to 'Settings'.
- Click on the 'Leave rights' tab and check whether the employee has leave rights.
- Add leave rights for the employee if necessary.
- Click on 'Save' to keep the changes.